Staff Handbook

1. Introduction

•  Company’s mission and vision

•  Overview of the central depository system

•  Importance of compliance with regulations like the Central Securities Depositories Regulation (CSDR)

2. Employment Policies

•  Hiring practices

•  Equal opportunity statement

•  Employee classifications (full-time, part-time, etc.)

3. Code of Conduct

•  Ethical standards

•  Conflict of interest policies

•  Confidentiality agreements

4. Operational Procedures

•  Record keeping requirements

•  Reconciliation processes

•  Account segregation

5. Risk Management

•  Operational risk policies

•  Participants default rules

•  Ancillary banking services

6. Settlement Discipline

•  Preventing settlement fails

•  Monitoring and addressing settlement fails

•  Penalty rates and buy-ins

7. Reporting

•  Internalised settlement reporting

•  Reporting entity and content

8. Employee Benefits and Compensation

•  Salary structure

•  Bonus and incentive plans

•  Pension fund information

9. Leave and Absences

•  Annual leave policies

•  Family and medical leave

•  Sick pay arrangements

10. Training and Development

•  Onboarding process

•  Ongoing training programs

•  Career advancement opportunities

11. Health and Safety

•  Workplace safety protocols

•  Emergency procedures

•  Health and wellness programs

12. Disciplinary Actions

•  Gross misconduct

•  Disciplinary procedures

•  Grievance handling

13. Termination of Employment

•  Resignation procedures

•  Termination policies

•  Exit interviews

14. Acknowledgment

•  Employee’s acknowledgment of understanding and agreement